Russell Flench

Case Studies

image of a tree fallen on a car

Reducing Administrative Burden

Service Design, Prototyping

Catcher giving a hand sign

Design Leadership

Team Leadership, Operations

Patient Experience Design

Service Design, Prototyping, HCD Leadership

overhead photo of a suburban neighborhood

DataConnect

Team Leadership, Service Design

Homeowners vs. Contractors

Design Research and Strategy, Video production

Driving Safety

Design Research

Posture in the Workplace

Design Research

Medical Oncology Research

Design Research, Video production

Person showing their comic collection

Comic Lovers’ Journey

Design Research and Journey Mapping

2x2 matrix sketch

2×2’s

Coming soon

simple icon sketches

Sketch Class

Coming soon

sketch of an artist studio

AI in Design

Work in progress

Organizations I’ve worked with: